AVAYA IP Office Soft Console. Quick Reference Guide. Answer a Call. ♢ Press ENTER or click the Answer icon on the toolbar. ♢ If you are already on another call. Installing Avaya IP Office™ Platform SoftConsole. Page 2. EN-S Issue 08e (27 October ). IP Office™ Platform Comments on this. receptionist softconsole. Operator Console. IP Office SoftConsole User Guide · IP Office SoftConsole Install · IP Office SoftConsole Use

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Technical Solutions Recommended Solutions There are no results available right now. Please sign in now or Register using the Register Now!

Avaya recommends using phones softcoonsole support Auto Answer. SoftConsole provides enterprise receptionists and operators with call information and call actions to simplify call handling and instant messaging. You will receive a confirmation email upon approval.

As the communication is done over port 80 or same port used for HTTPthere are no issues with firewall traversal. If you do not have access to this Sold To, contact sooftconsole Company Administrator. With SoftConsole, users see the status of other users and adjust basic telephony settings of other users, such as forwarding numbers.

This link should take you directly to the selected product training page once you have provided your Avata Learning login credentials. Download Search Describe the download: Serial Number can not be same.

Videos and Tips on using the Avaya Support Website can be found here. Yes No Ask Me Later.

If this feature is used, the PC requires a sound card and speakers. However, you may also access any Avaya Learning page by doing the following: If you do not have access to a Sold To, contact your Company Administrator. SoftConsole supports the following features: Ava and Web Chat functionality is only available to customers and partners who officw logged in and have an active maintenance agreement.


Technical Solution Search Enter. We are set up for collaborating with you with screen sharing and Web Talk.

Your Company Administrator is reviewing your request in order to approve your login. You are now leaving Avaya Support and entering the Avaya Learning website. To validate this, use the https: Select Avaya Learning Navigator 3.

Make a hardware warranty claim is only available to Avaya SSO users who are logged in and have Sold To’s associated to their login.

Latest Release Notes There are no results available right now. Community Support Forum DevConnect. Distributor functionality is only available to Employees or to Avaya Distributors who are logged on and have Sold To’s associated to their login. Tips for Searching Avaya Support A good query consists of three things: It can be purchased with the Receptionist user license.

This functionality is only available to customers and partners who are logged in. Technical Solutions There are no results available right now. To validate your profile, use the https: Use the Support by Product short-cut at the top of each page, and select your product and release to find the latest Product and Support Notices, the latest and top documentation, latest downloads, and the Top Solutions that agents are using to close customer tickets.

It also provides login options for back-up operator PCs. However, you can open Service Requests now by accessing the “Service Requests” tab.

Avaya IP Office SoftConsole | Efficient Communication Solutions, Inc.

The WebSocket protocol is bidirectional between the client and the server. Enclose exact words or phrases in double quotes. Answering calls Making outgoing calls Supervised and unsupervised transfers Transfer calls to voicemail Hold and park calls Monitoring queues and answering queue calls Using and viewing conference rooms Conferencing held calls Adding users to a conference Adding text to a call Door release Intrude Sending text messages Paging Recording calls Sending email Using dial pad Multiple language support, users can select language Maximum of 4 SoftConole Receptionist Licenses per IPV2.


You’ll also find a troubleshooting area to query on these solutions for the product you’ve selected. Find the latest product documents, product notices and product manuals for the Product and Release you’ve selected. Sound offie media files can be associated with calls.

IP Office SoftConsole

Your support registration has been received and is in the softconslle process. In a hosted environment, WebSocket communication provides security. You can also display documents by selecting a specific document type Latest Product Documents There are no results available right eoftconsole. Please provide additional details. SoftConsole can be minimized in the Windows system tray when not in use, but will pop up on the screen when a call is received. On this page, you will find the top Knowledge Solution Articles authored by Avaya Associates to solve technical issues.

The more exact the phrases are to the actual title or string of text in a document, the better the results.